Your customer executive missed my appointment. What do I do?
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  • Your customer executive missed my appointment. What do I do?

We're really sorry about the inconvenience. We will speak to our officer and investigate this further.

In the meantime, you can schedule another appointment so that your Full KYC can be completed. Please follow the steps below:

  1. Visit the Kotak811 section on the Kotak811 Mobile Banking App
  2. Go to 'Verify your a/c'
  3. Tap on 'Book appointment'

A customer support executive will call you to confirm the time and your address before the visit.

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