Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
For access to phone banking officer, please keep your CRN and MPIN or Debit Card/Credit Card PIN handy when you call us
| Kotak Number | Team | Working window |
| 1860 266 0811 | 811 | 08.00 AM to 08.00 PM (Monday to Sunday excluding Bank holidays) |
| 1800 266 6666 | Privy | 24*7 (For all Privy Customer) |
| 1860 266 2666 | Banking Related Complaints |
24*7 |
| 1860 266 2666 | Credit Card service, mis-sell and harassment related complaints helpline |
24*7 |
| 1860 266 2666 | Personal, Payday and Home Loan | 9:00 AM to 8:00 PM (Monday to Saturday excluding holidays) |
| 1800 209 5732 | Car loan /Two Wheeler Loan | Mon - Sat (9:30 AM - 6:30 PM) |
| 1800 2022 | Gold Loan - Apply for new Gold Loan | Mon - Sat (9:30 AM – 7:00 PM, Except on Bank Holidays) |
| 1800 209 5600 | Commercial Vehicles Finance Loan / Gold loan for service related query / Agriculture loan | Mon - Sat (9:30 AM - 6:30 PM, Except on Bank Holidays) |
| 1800 209 0000 | Fraud or any unauthorized transaction in your Account / Credit Card | 24*7 |
| 1860 266 7777 | Consumer Durable Loan, Smart EMI Card, Debit Card EMI | 09:30 AM to 07:00 PM (Monday to Saturday except bank holidays) |
| 1860 2666 888 (Local call charges apply) 180030069090 |
NETC Fastag | 24*7 |
| 1860 266 5700 | Agri SME Business | Monday to Saturday (9:30 am to 6:30 pm, excluding holidays) |
SMS KPRIVY to 5676788 and our executive will call you back within 30 minutes. This service is available 24X7 for Privy League Optima and Insignia customers. This SMS service is chargeable as per mobile operator.
You can find answers to most of your queries on our Help Center.
When dialing from abroad the banking and credit card numbers will not get connected and to call our 24*7 customer service from any country outside India, please use either the abroad helpline number (+91 22 6204 2001), which is chargeable*** or the below country specific toll free numbers.
NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country:
| USA | AUSTRALIA | HONG KONG | UK | CANADA | SINGAPORE |
UAE |
|---|---|---|---|---|---|---|
| 1855-3656767 | 001180044990000 | 00180044990000 | 0080044990000 | 18557684020 | +658001013054 |
80001830148 |
* Local Call Rates Apply.
*** Charges are payable as per the service provider in the respective country or location.
# Only during Business hours for Corporate Bank customers.
Please Note
DigiSaathi is an initiative by the consortium of Payment System Operators and Participants (banks & non-banks) in India.
Get information on digital payment products and services 24x7 with DigiSaathi - Tollfree:14431 / 18008913333 | WhatsApp: 8928913333 | Chat Online on digisaathi.info
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