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Service Offered*

Do not let routine transactions take you away from your home. With Kotak’s Doorstep Banking, you can avail services such as Cash pick up / delivery, cheque pick up/delivery, DD delivery.

Additionally Senior Citizens and Differently Abled Persons can avail Doorstep Banking services for KYC documents collection.

We provide you flexibility to handle physical cash / cheque / KYC documents through doorstep banking service where multi-locational cash / cheque deposits can be availed with centralized MIS and pooling facility.

For Cash Pick up & Credit in Kotak Bank account/Cheque pickup/cash Delivery: Request placed between 9.30 am to 12 pm (working days) will be serviced on same day and request placed between 12 pm to 4 pm will get serviced on next working day . All requests placed for locations beyond city limit will be fulfilled on T+1 day and cash credited to customer account/cheque processed on T+2 day

For DD Request : Request placed up to 10.30 am will be serviced on same day and all requests placed post 10.30 am or beyond city limit will be fulfilled on next working day

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For queries or complaints regarding scheme announced by Govt of India, for grant of ex-gratia payment of difference between compound interest and simple interest for six months.

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Kotak Mahindra Bank
Plot No F3 and F3-1, Road No 22,
Wagle Industrial Estate, Kisan Nagar,
Thane West, Mumbai – 400604

Email ID for receiving Cybercrime Notices: [email protected]
Email ID for receiving other Notices: [email protected]

Compliance / Nodal Officer for handling of Notices :

Mr. Milind Shirke
[email protected]
Tel: 022-62980438 - 40

Deputy Compliance / Nodal Officer for handling of Notices:

Ms. Pricilla Kotian
[email protected]
Tel: 022-62980549 - 50

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DigiSaathi is an initiative by the consortium of Payment System Operators and Participants (banks & non-banks) in India. Get information on digital payment products and services 24x7 with DigiSaathi - Tollfree:14431 / 18008913333 | WhatsApp: 8928913333 | Chat Online on digisaathi.info

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