ATM Services
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  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

For grievances regarding ATM Services

In case you have any queries/complaints regarding ATM transactions such as non/short dispense of cash, card capture, etc. :-

Kotak Mahindra Bank Customers

Please feel free to reach us through any one of the following means:

  • You may call our 24x7 Customer Contact Centre on 1860 266 2666* and register your complaint. Click here (for more details on how to reach us).
  • You may write to us and register your complaint.
  • You may write a letter to us at Kotak Mahindra Bank Ltd. P.O. Box: 16344, Mumbai - 400013.
  • You may visit any of our bank branches to register your query/complaint.
Non Kotak Mahindra Bank Customers
  • Please contact your card issuing bank.


Please click here to download the ATM grievance form.

General Guidelines:

Please mention the ATM ID in your complaint submitted to your Bank. ATM ID is printed on your transaction slip and is also displayed in the ATM area.

 

* Local Call Rates Apply.