In case my Kotak MyImage Credit Card is lost or damaged, can I get the new Credit Card with the same image? What will be the fees and charges?

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In case the card is lost:

Yes, you can get a replacement of your Kotak MyImage Credit Card with the same image as your last MyImage Credit Card. If you have lost your Kotak MyImage Credit Card, you may report a loss and place a Reissuance Request through the Kotak Mobile Banking app or by calling Customer Contact Center at 1860 266 2666 (local call rates apply) and you will be reissued the same.

You will be charged a reissuance fee as well as an image fee of Rs.100. Taxes will be as applicable.

In case the card is damaged:

You may report a damaged Credit Card for a Reissuance Request through the Kotak Mobile Banking app or by calling Customer Contact Center at 1860 266 2666 (local call rates apply) and you will be re-issued the same. There will be no charges in case of a damaged card.

If your card was damaged before personalization, you will be charged the Image Card fee only.

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