Could you explain the verification process to me?

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The verification process is quick and simple. Completing your Full KYC is easy . Using the Kotak811 Mobile Banking App, you can book an appointment with our officer or opt for a Video KYC. You can also visit your nearest Kotak Mahindra branch to complete your Full KYC.

To book an appointment through the app:

Visit the Kotak811 section of the Kotak811 Mobile Banking App
Go to 'Verify your a/c'
Tap on 'Book appointment'

A customer support executive will call you to confirm the time and your address before the visit.

To complete Full KYC through the Video KYC process, click here

Please note: Video KYC is not available for Kotak811 Lite accounts

Alternatively, you may also visit your nearest Kotak Mahindra branch. To locate a Kotak branch near you, click here

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