How can I convert my account to Full KYC Account?

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Completing your Full KYC is easy . Using the Kotak811 Mobile Banking App, you can book an appointment with an Kotak811 officer or do a Video KYC, or you can also visit your nearest Kotak Mahindra branch to complete Full KYC.

To book an appointment via the app,

Visit the Kotak811 section on the Kotak811 Mobile Banking App
Go to 'Verify your a/c'
Tap on 'Book appointment'

A customer support executive will call you to confirm the time and your address before the visit.

To complete Full KYC through Video KYC, click here

Please note: Video KYC is not available for Kotak811 Lite accountss

Alternatively, you may visit the nearest Kotak Mahindra branch. To locate a Kotak branch near you, click here

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