I am not confident in doing a video KYC. Can I still do a full KYC through a face to face verification?

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Yes, you can. Using the Kotak811 Mobile Banking App, you can book an appointment with an Kotak811 officer or visit your nearest Kotak Mahindra branch to complete Full KYC.

To book an appointment via the app,

1. Visit the Kotak811 section on the Kotak811 Mobile Banking App

2. Go to 'Verify your a/c'

3. Tap on 'Book appointment'

A customer support executive will call you to confirm the time and your address before the visit.

Alternatively, you may visit the nearest Kotak Mahindra branch. To locate a Kotak branch near you, click https://www.kotak.com/en/reach-us.html

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