I cancelled a transaction but amount is not refunded as yet
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  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

Please check with Merchant if the refund has been initiated at their end. After Merchant initiates the refund, normally it takes 3 to 4 working days for the amount to reflect  in your account.

If the merchant has initiated the refund and even after 4 working days, the amount is not reflecting in your account, we request you to call our 24x7 helpline with details like Refund Reference Number, Refund Initiated date and the Amount.

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