Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
Sorry to hear that. Any number of things could have happened. Please do the following checks,
1. Check the error message that appeared on the ATM machine screen or POS Screen and take steps accordingly,
For e.g. if error message is,
2. Check if your card is temporarily blocked. You can unblock your Debit Card using following steps
On Net Banking:
On Mobile Banking
2. Check for any physical damage to your debit card like scratches & cracks on the magnetic strip or the chip
3. Check daily transaction limit of your debit card.
4. You can check & update the primary account number linked to your debit card by following these easy steps,
On Net Banking:
On Mobile Banking
5. You can also unblock your debit card by sending a simple SMS from your registered mobile number:
SMS <DCUNBLOCK xxxx (last four digit of your debit card number)> to 5676788 OR 9971056767
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