What if I get error while applying for FASTag online?

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As per Prepaid Payment Instruments guidelines and Banks internal policy FASTag cannot be issued to:

1. Non Resident customers
2. Corporate and Authorised Signatories, Karta/HUF CRN cannot apply for FASTag through online journey. In case these customers wish to apply for a FASTag they will need to enter their Individual CRN at the time of registration
3. Minor customers
4. Customers with minimum KYC wallets through the online process unless the wallet is converted to a full KYC wallet
5. Customers having a Prepaid wallet / Small wallet / 811 OTP wallet with Kotak Bank

Please get in touch with our Customer Care Number at 1860 2666 888 (local call charges applicable) / 1800 3006 9090 Toll Free for further assistance.

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