How to change / update Mobile Number / Email ID in my FASTag wallet?
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

Following are the options to change/ update your mobile number/ email-id in Kotak FASTag records :

1) To update Mobile No. / Email Id instantly, log in with your registered mobile number on https://kotakfastag.in/ >> Click On 'My Profile' tab wherein an 'Edit' icon will be displayed near mobile number and email id.

To update your mobile number :

  • Click on edit icon displayed near Mobile Number
  • Enter your new mobile number and verify via OTP. Kindly note, a combination of OTP will be sent to your old and new mobile number
  • After OTP verification, the new mobile number will be updated instantly in Kotak FASTag profile

To update your email Id:

  • Click on edit icon displayed near email-id.
  • Enter your new email-id and verify via OTP. Kindly note, a combination of OTP will be sent to your registered mobile number and new email-id.
  • After OTP verification, a validation link will be sent on new email-id.
  • Once you click on validation link, email id will be updated instantly in Kotak FASTag profile

2) Send email to [email protected] with attached valid KYC document and duly filled and signed FASTag Maintenance Form.
Link to access Maintenance Form: https://www.kotak.com/content/dam/Kotak/Customer-Service/Download-Forms/Personal-Banking/fastag/fastag-maintenence-form.pdf

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