Credit Card lost, stolen or damaged
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

If your card has been stolen or lost, we request you to immediately block your credit card

Choose from following options,

On Net banking:

  1. Login to Net Banking
  2. Go to Credit Card -> Service Request
  3. Report Lost Card

On Mobile Banking:

  1. Login to Mobile Banking
  2. Go to Credit Card -> Service Request
  3. Report Lost / Damaged card

You can also send an SMS from your registered mobile number

SMS KCCLOST(space)(Last four digit of Credit Card number) > 5676788 (Standard SMS charges applicable).

If you are unable to block your credit card through above steps, you can also visit the below link to contact us and immediately block your credit card: https://www.kotak.com/en/customer-service/contact-us/phone-banking.html

If a card is blocked as lost then the card will be auto replaced and a replacement fee of Rs 100 along with applicable GST will be charged.

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