Will I get any intimation when my rate changes?

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We will send an SMS and Email alert, whenever there is change in RPLR/Base Rate/MCLR, provided your correct email id and mobile number is registered with the bank.

You can view and update your Email ID registered with the Bank by following simple steps:

On Mobile Banking:

Go to Service Request
Profile -> Email ID Update

On Net Banking:

Go to Profile/Update Contact Details
Contact Details -> Email ID -> Edit

Please Note: For security reason services like One Time Fund Fransfer, Online Net Banking Password Generation will not be available for 7 days after updating Email ID.

Also you can update your Email ID only after 7 days from the date of last update.

To update your mobile number you may visit the nearest branch along with valid photo identity proof or visit any nearby Kotak ATM.

You may click here to locate the nearest branch or ATM.

A rate change letter will also be sent to your registered address within 15 working days.

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