How do I cancel an order?

Home

Services

Products

Help

Get App

You can cancel your order by following the below steps:

1. Login to Kotak Mobile Banking App
2. Click on Nykaa Man icon under KayMall Section
3. Login to your Nykaa Man Account
4. Click on User icon on top right corner and select "My Orders"
5. Select the order you wish to cancel
6. Click on "Cancel Order" or "Cancel Item" if you want to cancel a specific item in the order
7. Select reason for cancellation and click on "Yes"

Your order will be cancelled and the refund will be initiated by Nykaa Man.

Useful Links

Was this information helpful?