Savings Account FAQs - Answers to Common Bank Account Questions
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Savings Account Frequently Asked Questions

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What is a savings account?

A savings account in India is a type of account that you open with a bank.

You can deposit money into this account and earn interest on the balance therein. You can also withdraw funds from your savings account based on your financial requirements. With many banks now offering instant account opening facilities, getting an instant bank account has never been easier. Leading banks today also cater to various customer segments, with specific accounts for senior citizens, salaried people, women and even children.

How is the Average Monthly Balance (AMB) requirement calculated for a savings account?

The Average Monthly Balance (AMB) for a savings account is calculated by dividing the sum of all the daily closing balances in a month by the number of days in that month.

Before you open a bank account online, you must understand how the AMB calculation works. Sample Bank Statement:

Date

Narration

Withdrawal (Rs.)

Deposit (Rs.)

Closing Balance (Rs.)

January 1

Opening Balance

 

 

10,000

January 10

ECS Credit - VD

 

10,000

20,000

January 16

Cash Withdrawal

5,000

 

15,000

January 25

Cheque Deposit - MICR Clearing

 

20,000

35,000

January 28

HPCL Petrol Pump POS 43860000000012

1,000

 

34,000

January 30

Cash Deposit Mumbai

 

9,000

43,000

January 31

Funds Transfer

25,000

 

18,000

AMB Calculation:

Time Period

Number of Days (N)

Closing Balance (B)

Calculation

(N x B)

Amount

EOD Balance from January 1 to January 9

9

10,000

9 x Rs. 10,000

Rs. 90,000

EOD Balance from January 10 to January 15

6

20,000

6 x Rs. 20,000

Rs. 1,20,000

EOD Balance from January 16 to January 24

9

15,000

9 x Rs. 15,000

Rs. 1,35,000

EOD Balance from January 25 to January 27

3

35,000

3 x Rs. 35,000

Rs. 1,05,000

EOD Balance from January 28 to January 29

2

34,000

2 x Rs. 34,000

Rs. 68,000

EOD Balance on January 30

1

43,000

1 x Rs. 43,000

Rs. 43,000

EOD Balance on January 31

1

18,000

1 x Rs. 18,000

Rs. 18,000

Total EOD Balances for the Month January

Rs. 5,79,000

Divide by: Number of Days in January

31

Average Monthly Balance (AMB)

Rs. 18,677.42

 

What is the minimum balance required for a savings account?

The minimum balance requirement or the average monthly balance (AMB) for a savings bank account depends on the specific savings account variant you choose. 

For instance, the minimum monthly balance for a savings account can range from Rs. 10,000 to Rs. 50,000 based on the savings account type. This is why it’s crucial to check the fine print if you are exploring online savings account opening options.

What are the various types of savings accounts?

There are various types of savings accounts offered catering to the needs of different customer segments, which can be opened online in just a few minutes.

Everyday Savings Account– Enjoy offers on Everyday Rupay Debit Card on your everyday spends

Silk Savings Programme – A savings account specifically tailored for women, offering discounts on banking products, shopping benefits and more

Junior Savings Account – An account designed to teach your children about savings while offering privileges across kids’ brands for dining, edutainment and shopping

Grand Savings Programme – An account curated with care for senior citizens, offering priority services, home banking, locker rental discounts, health benefits and more

My Family Savings Account – An account that caters to the entire family’s banking needs, with exclusive family-centric benefits that elevate the experience of banking together

How is the Average Monthly Balance (AMB) calculated?

The Average Monthly Balance (AMB) is the average of all the daily closing balances in a given month.

Before opening a bank account, it’s important to understand how your AMB is calculated. The formula for the AMB of a savings account in any given month is as follows:

 

AMB = Sum of the closing balances of each day in the month ÷ The number of days in the month

Can the holding pattern in linked fixed deposits and savings accounts be different?

Yes, the holding pattern for savings accounts in India and the linked fixed deposits can be different.

For example, with the instant account opening facility at Kotak Mahindra Bank, you can leverage the ActivMoney feature — where a portion of your savings is automatically transferred to a linked fixed deposit. So, you earn higher interest on the deposit, but the funds in your instant bank account are also easily accessible.

Is a PAN card compulsory to open a savings account?

Yes, your PAN card is a mandatory requirement for savings account opening if your annual income is Rs. 5 lakhs or more.

However, if your annual income does not exceed Rs. 5 lakhs, you can simply submit your Form 60 instead. That said, it’s always advisable to check all the other documentation required before opening a bank account online or offline.

What are the benefits offered by senior citizens’ savings accounts?

Senior citizens’ savings accounts offer various benefits tailored for people in their 50s or older.

If you are interested in opening an account for seniors aged 55 or more, the Kotak Mahindra Grand (Senior Citizen) Savings Account is an excellent option to consider. Its benefits include priority service at branches, home-banking facilities, cashback up to Rs. 4,500 p.a., discounts on locker rentals, overdraft facilities, health care benefits, options to manage bank accounts online and more.

Can I have zero balance in my savings account?

The advantage of maintaining zero balance without attracting non-maintenance charges is typically available only for salary accounts.

Most other savings bank accounts come with minimum balance requirements. However, there may be some exceptions. So, when you decide to open a savings account, it is crucial to note the balance requirements.

What are the different ways I can transfer money from one savings account to another?

After you open a savings account, you may want to know how to transfer funds from one savings bank account to another.

You can choose from different fund transfer methods like NEFT for scheduled transactions, RTGS for large-value transactions and IMPS for instant money transfers.

How do I add, modify or delete a nominee for my savings account?

You can add, modify or delete a nominee after opening a new account via mobile banking or internet banking.

If you’re using mobile banking, navigate to the ‘Service Request’ section, choose ‘Profile’ and then select ‘Nomination Update.’

If you’re on the internet banking portal, begin by selecting the ‘Banking’ option, move to ‘Service Requests', choose ‘New Service Request’ and then click on ‘Nomination Update.’ Additionally, if you want to update the nomination for your savings bank account, you can directly raise a service request using your phone number and date of birth or CRN in the following link:

https://forms.kotak.com/content/forms/af/kotakforms/nomination-update.html

How do I deposit money into my savings account?

To deposit money after opening a new account, you can visit the nearest bank branch and submit a deposit slip along with the requisite amount of cash or cheque.

Alternatively, you can also deposit money into your savings bank account conveniently through an ATM.

When does a savings account become dormant?

A savings bank account becomes dormant if there are no transactions in the account for two years or more.

This may happen if you forget to initiate transactions after opening a new account, or if you simply choose not to use your account for a while. Keep in mind that the time limit may vary from one bank to another.

Can I open a DEMAT Account with my Savings Account?

Yes. Kotak offers a 3-in-1 account called 'Trinity''. It includes : Kotak Bank Savings Account + Kotak Securities Demat Account + Kotak Securities Trading Account

At what rate will I earn interest on the balance in my Savings Account?

Prevailing Savings account interest rate on the daily balances is as follows : 

Click here to check the prevailing Saving account interest rate on the daily balances is as follows

When is the interest earned on my saving account deposited/credited into my account?

Interest will be credited in the savings account on quarterly basis.

Here are some of the points you need to consider while choosing a Savings Bank account

Here are some of the points you need to consider while choosing a Savings Bank account

  • Minimum balance requirement
  • Ease of online access – mobile/net banking
  • Debit card deals
  • ATM and branch presence/network
  • Transaction or service charges

What are the various types of Savings accounts? Are there any restrictions with regards to age, income etc. for opening a basic Savings Account by banks for individuals?

There are no restrictions like age and income criteria of the individual for opening a Basic Savings Account.

How do I approach Kotak Bank to open a Savings Account?

You can open a Savings Account in two ways :

Apply in person, at the branch – You need to visit a nearest branch with your KYC documents and place the request for account opening. Branch staff will assist you with the process

Apply online You can apply for a savings account online through the bank’s website by submitting your KYC and other basic details.

How do I use a mobile app to access my account?

Registering on the Kotak Mobile Banking App is very simple.

1. Download Kotak Bank app from Google Play Store/Apple App Store/Windows Store/Blackberry World on your smartphone

2. Login with your Customer Relationship Number (CRN). You can find your CRN from your Debit/Credit card.

3. Authenticate using your Debit/Credit Card details or Net Banking password

4. Set a 6-digit MPIN

5. Enter the activation code sent to your registered mobile number to complete the registration process and experience the convenience of mobile banking on your mobile phone with ease.

In what ways can I track my savings account?

You have access to a number of channels to track the transactions in your savings account:

  • Physical account statements are sent quarterly for Edge/Pro/Ace savings accounts
  • Mini statements through the ATM

  • Email and Mobile alerts
  • Savings Account balance enquiry through SMS
  • View savings account details & transactions through Net Banking

What is the interest rate on savings account?

Effective Feb 17, 2025, daily balances in Savings Account up to Rs. 50 Lakh will earn 3% interest p.a. and above Rs. 50 Lakh will earn 3.50% p.a. respectively. These interest rates are applicable for both Resident and Non Resident Accounts (NRE/ NRO)

What are the rules for opening a savings account?

Rules for online saving account opening are as follows:

1. Please ensure your mobile number is linked with Aadhaar

2. Keep your original PAN Card handy. Kindly do not keep photocopies

 

3. Keep a plain white paper and a blue/black pen to upload your signature

4. To ensure that your deliverables reach the right address, please add a communication address, if different from the one mentioned on Aadhaar

5. Kindly ensure a strong internet connection for due completion of Video KYC. Don’t forget to enable live location access for the same

 

When will I receive my savings account statement?

Email statement are sent within the same working day from the date of request.
Physical statement are delivered within 7 working days from the date of request.
Please make sure Email ID and Communication address registered with the Bank are updated with your latest details.

You can place a new request for statement by Email or Post in following ways:

On WhatsApp:
You can easily request for a statement on WhatsApp:
1. Register by clicking on https://kotak.com/wa from mobile browser. It will directly open Kotak Bank's  WhatsApp Chat screen.
OR
Give us a Missed call on 9718566655 from your registered mobile number to get started. You will immediately receive a welcome message and all services related details on WhatsApp from Kotak Bank's official number 022 66006022.
2. Type STMT.
3. Enter the last 4 digit of your account number.

On Mobile Banking:
1. Go to Banking
2. Account Statement
3. Select the duration and the mode (Email/Post)

On Net Banking:
1. Go to Banking
2. Service Request --> New Service Request
3. Select Account Statement
4. Select the duration and the mode (Email/Post)