Cash-back offers Fraud

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It is important to stay mindful when tracking your parcel or receiving one from a delivery agent! Fraudsters are finding new ways of tricking customers into giving away their hard-earned money.

Here’s how the courier fraud happens:

Sometimes, when you are expecting a parcel/package and want to track the order, instead of typing the official website address, you simply search the courier contact details online. In some cases, you land up on a fake website and end up calling a fraud number! After contacting them, they send you a fake payment/.apk link which contains a virus, allowing them to get access to your phone and messages.
Another way is when the fraudster acts as the courier person, he/she asks you to pay delivery charges to RECEIVE your courier and sends you a fake payment link/.apk link.

Here’s how you can stay safe:

To visit the courier partner’s website, type out the complete URL in the browser instead of simply searching it online. E.g. www.delivery.com
Do not click on links received from unknown sources/sender IDs. They could lead to fake websites!
Think twice before sharing any sensitive details like OTP, PIN, Card details, etc.

To report a cybercrime to the police, dial the National Cybercrime Reporting Portal on 1930 or lodge a complaint through their website www.cybercrime.gov.in

To report a fraud or any suspicious activity to Kotak Bank, click here.

Courier Fraud