Impersonating Law enforcement agency officers

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What is Law Enforcement Officers Fraud?

Fraudsters are posing as Law Enforcement Agency officers and cheating customers by stating that there is courier or package with illegal items in their names.

How does this fraud happen?

The fraudster calls the customer pretending to be a courier company representative and informs the customer that they have received a parcel in their name and will be delivering it shortly.
Next, the customer receives another call from someone posing as a Law Enforcement Agency officer and tells him that they have intercepted a package or a courier addressed to the customer, which contains illegal items.
The fraudster instils fear in the customer that there will be legal action taken against them.
To prove that the customer is innocent, he will be asked to click on a link/share sensitive banking information with the fraudster/transfer money to the fraudster’s account.
In panic, the customer ends up following what the fraudster says and loses a huge sum of money in the process and also risks sharing sensitive details.

How to safeguard yourself against such frauds –

To check the authenticity of the caller, you may visit your nearest police station or call 1930 and inform them about any such calls.
Never share sensitive details like PIN, passwords, OTP or card details with anyone
Do not click on links received from unknown sources/sender IDs
Look for the padlock sign or https in the status bar of your web browser while transacting
Always look out for spelling errors in messages that ask to share sensitive details, as they will help you identify the fakes.
Speak to the caller about checking out the issue with the police and follow-up with a police complaint, as needed

For more safe banking tips, click https://www.kotak.com/en/safe-banking/safe-banking-tips.html

Received such suspicious calls, messages or emails? Call our fraud reporting number 1800 209 000 or click https://kapps.kotak.com/FraudPreLogin/

Warm regards,
Team Kotak Mahindra Bank

Fraudsters posing as Law Enforcement Agency officers

What is Law Enforcement Officers Fraud?