What Is a Payment Gateway? Definition, Types, Importance and How it Works
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  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

A payment gateway is like a digital cash register that processes payments when you buy something online. It securely handles your payment information, such as credit card details, and transfers the funds from your bank to the seller’s account. Imagine it as a bridge between your bank and the seller's bank, ensuring the transaction is safe, quick, and smooth. Without a payment gateway, online shopping would not be as easy and secure as it is today. In this article, you will learn what a payment gateway is, its types, importance, and more.

What Is a Payment Gateway?

A payment gateway enables businesses to collect payments from clients online. It enables customers to initiate a transaction and notifies them if it was successful or not. Effectively, it performs the same purpose in the digital economy as a POS system does in the physical market.

An online payment gateway, like a point-of-sale terminal at a physical cash register, checks the chip of a card to see if it is valid. Because you cannot access the physical card while placing an order online, the payment gateway conducts the transaction for you.

How Do Payment Gateways Work?

This is how the payment gateways work:

Customers enter their payment details, such as their credit card/debit card information and amount, and click submit to proceed.

The transfer process will begin now. The payment gateway securely sends encrypted payment information to the payment network.

The third step in the payment gateway process is verification. Usually, the payment gateway sends an approval request to process the payment, which you must approve to complete the payment.

The payment gateway sends the payment network's response back to the merchant's website or application, alerting them whether or not the transaction was successful.

What Are the Features of a Payment Gateway?

After understanding the payment gateway meaning, you must learn its features:

Secure: The gateway encrypts sensitive information, such as credit card numbers, with a specific code. This makes it unreadable to anyone attempting to take it.

Speed: The gateway processes your money as rapidly as a fast lane, so you do not have to wait.

Payment Options: The gateway, like the bridge's many lanes, allows you to pay in various ways, including credit card, debit card, and e-wallet.

Fraud Prevention: Consider the gateway to be a security guard post. They monitor for unusual activity and adhere to stringent guidelines to prevent fraudulent transactions.

Tracking and Reporting: The gateway acts as a vigilant watchdog, keeping track of everything. It offers business transaction reports and information comparable to bridge traffic statistics.

Easy for Businesses: Setting up the gateway is similar to adding another lane to the bridge. It is easy to integrate into the store's existing system.

What Are The Different Types Of Payment Gateways?

In India, there are mainly four types of payment gateways:

Hosted payment gateway

A hosted payment gateway works by redirecting customers away from your checkout page. Instead, when a consumer is ready to make a purchase, they click on a 'buy now' link, which takes them to the host or payment service provider (PSP) page.

API-hosted Payment Gateway

An application programming interface (API) collects payment information. This approach offers a seamless and integrated consumer experience, but it needs the company to maintain a secure cardholder data environment to meet data protection rules.

Self-hosted Payment Gateway

Self-hosted payment gateways enable businesses to customise and control the entire checkout process based on their individual needs, which may include branding and user experience objectives.

Local bank integration Payment Gateway

Local bank integration gateways bring the customer to the payment the bank's website, where they submit their payment and contact information. After making the payment, the customer is sent back to the merchant's website with payment notice data sent.

Payment Gateway vs Payment Processor

A payment gateway is a secure digital pathway that captures and sends your payment information when you make an online purchase. It acts as a middleman between the customer, the merchant (seller), and the banks. It ensures that your credit card or other payment information is encrypted and securely transmitted to the payment processor. It also checks with the bank to make sure you have enough funds and helps to prevent fraud by verifying the details.

A payment processor is like the engine that moves the money from your bank account to the seller’s bank account.  It works behind the scenes, taking the information from the payment gateway, processing the transaction, and ensuring the funds are transferred. The processor communicates with both your bank and the seller’s bank to approve or decline the transaction.

How Much Does a Payment Gateway Cost?

Payment gateways allow you to charge cards and then charge any fees to the business owner or merchant, with rates typically ranging from 1.4% to 3.5% and often no monthly fees. Furthermore, if you have a merchant account, processing fees are lowered to interchange fees, which normally range between 0.10% and 20% per transaction and include monthly fees.

Using a basic payment gateway might be an effective approach to handle low volume sales. However, because monthly fees can eat into income more than processing fees, you may discover that if sales volume exceeds a key threshold, it is better to pay a monthly fee for merchant processing rather than interchange fees.

How to choose a payment gateway?

Choosing a payment gateway can be straightforward if you keep a few key points in mind. Here’s how to go about it:

Security: Make sure the payment gateway has strong security measures. Look for features like encryption and fraud detection to keep your customers' payment information safe.

Ease of Use: Choose a gateway that's easy to set up and use. It should integrate smoothly with your website or online store without needing a lot of technical know-how.

Fees: Check the costs involved. Payment gateways usually charge fees for each transaction; sometimes, there are setup or monthly fees, too. Compare these costs to find a good deal.

Payment Options: If you have global customers, make sure the gateway supports various payment methods, such as credit/debit cards, digital wallets, and even international payments.

Customer Support: Good customer support is crucial. You want to be able to get help quickly if something goes wrong with your payments.

Compatibility: Ensure the gateway works well with your e-commerce platform or shopping cart software. It should seamlessly fit into your existing system.

Reputation: Look for reviews and recommendations. A gateway with a good track record and positive feedback from other users is usually a safe bet.

Read also: UPI Full Form: What is UPI & what are its features in banking?

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FAQs About Payment Gateway

How do I create a payment gateway?

If you want to run your payment gateway, you will need a payment processor and an acquiring bank. To take digital payments, merchants must first obtain a merchant account from an acquiring bank.

Which technology is used in the payment gateway?

Payment gateway technology combines encryption, data transfer protocols, and system integration to provide integrity, security, and efficiency.

Is a payment gateway necessary?

Payment gateways not only facilitate online transactions but also enhance overall business processes. Payment gateways are a crucial component of digital commerce because they make transactions more safe and efficient, improve the consumer experience, and enable worldwide reach.

Who controls the payment gateway?

The Reserve Bank of India (RBI) gives orders to regulate payment aggregators and payment gateways, putting them under its purview as a result of the rapid growth in the use of digital payment systems.

Is Gateway payment safe?

Payment gateways are safe and secure when properly configured and monitored. If you're looking for a payment gateway, seek one that supports encryption (which protects important client data) and digital signatures to help reduce fraudulent transactions.

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Disclaimer: This Article is for information purposes only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. The Bank makes no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Article. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from the Bank. The Bank, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein. Tax laws are subject to amendment from time to time. The above information is for general understanding and reference. This is not legal advice or tax advice, and users are advised to consult their tax advisors before making any decision or taking any action.