How to Generate a Claim ID in NPS: Step-by-Step Guide
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A claim ID is a 10-digit number automatically generated six months before a subscriber's superannuation date or 60th birthday. This claim ID is mandatory to initiate an online NPS withdrawal at or before maturity. The Central Recordkeeping Agency (CRA) issues the claim ID, allowing the subscriber to start the withdrawal process through the CRA system.

If the subscriber initiates the withdrawal request, the Point of Presence (POP) will authorise it in the CRA system. For premature withdrawals, the subscriber must obtain a claim ID from the POP to file an online request. If a withdrawal request is made without a claim ID, a notification will inform the subscriber that the withdrawal is not allowed. Funds can only be withdrawn through the CRA system after generating the claim ID.

Prerequisites

According to the PFRDA rules, an NPS subscriber can withdraw funds in any of the following conditions:

  • Upon Retirement: When subscribers turn 60, they can withdraw 60% of the accumulated pension corpus as a lump sum and purchase an annuity with the remaining 40% to receive a regular monthly pension. However, if the corpus is less than Rs. 5 Lakh, they can withdraw 100% as a lump sum.
  • Premature Exit: Before superannuation, a subscriber can withdraw 20% of the accumulated corpus and purchase an annuity with the remaining amount. However, premature exit is only possible after completing five years into the scheme. If the total corpus is less than Rs. 2.5 Lakh, the subscriber can withdraw 100% of the corpus as a lump sum.
  • Subscriber’s Death: In the event of the subscriber's unfortunate demise, the legal heir or nominee can withdraw 100% of the accumulated corpus.

These documents are necessary for premature or superannuation withdrawal:

  • Original PRAN card
  • Advanced stamped receipt cross-signed by the subscriber on the Revenue stamp
  • KYC documents, including photo ID and address proof
  • Cancelled cheque with the subscriber’s name, bank account number and IFSC code
  • Copy of bank passbook with the subscriber’s name, photograph, and IFSC code
  • "Request Cum Undertaking" form

Claim ID in NPS Step-by-Step Guide

The CRA issues and disseminates claim IDs for all NPS subscribers retiring in the next six months. The nodal office needs these IDs to issue withdrawal requests at superannuation. The nodal office can also generate a claim ID on the subscriber’s behalf if they desire a premature exit or in case of their death. Here is a stepwise procedure to learn how to generate a claim ID in NPS:

  • Visit the CRA website.
  • Click the 'Exit Withdrawal Request' option.
  • Reach the 'Initiate Generate/Cancel Claim ID' section.
  • In the specific field, enter the PRAN.
  • Choose Premature Exit, Death, or Exit at Superannuation from the dropdown menu as the reason for withdrawal.
  • The nodal officer will submit the request and issue an Acknowledgement Number.
  • Use this number to track the request status afterwards.

Tips and Troubleshooting

Here are a few tips for resolving issues arising during the NPS withdrawal process:

  • Choosing the correct NPS Withdrawal Form: You must select one of the three NPS withdrawal forms: superannuation, premature, and death.
  • Receiving the Withdrawal Proceeds: The subscriber receives the withdrawal proceeds in their account.
  • Checking the Withdrawal Status: One may check the withdrawal status at the CRA website by logging in to their NPS account or even without logging in.

 

For any help regarding the withdrawal process, please get in touch with:

National Pension System Trust

Tower B, B-302, Third Floor

World Trade Centre, Nauroji Nagar

New Delhi-110029

Contact Number: +91-11-35655222

Email: [email protected]

Conclusion

To request a withdrawal from NPS at or before maturity, a claim ID is mandatory. Now that you know how to generate a claim ID in NPS, follow these steps to create one using the CRA website. It is advisable to understand the limits for NPS withdrawal to ensure a smooth experience.

Frequently Asked Questions

Q: What is the claim ID in NPS?

Claim ID is a document necessary to request NPS pre-maturity or superannuation withdrawal. An NPS withdrawal is not possible without a claim ID.

Q: How do I claim my NPS amount online?

To claim your NPS amount online, you must generate a claim ID at the CRA website. After confirming the details, the nodal office will authorise the request.

Q: How do I claim NPS after retirement?

The CRA automatically generates the claim ID six months before retirement. You can use this ID to claim NPS after retirement.

Q: How do I claim my NPS death claim?

In case of the subscriber’s death, their nominee or legal heir can file a death claim to withdraw 100% of the corpus amount.

Q: Where can I find my NPS user ID?

You can find your NPS user ID in your NPS document. You can also log in to the e-NPS website to see this ID. Enter the ID correctly when generating a claim ID to ensure a smooth experience.

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Disclaimer: This Article is for information purposes only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. The Bank makes no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Article. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from the Bank. The Bank, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein. Tax laws are subject to amendment from time to time. The above information is for general understanding and reference. This is not legal advice or tax advice, and users are advised to consult their tax advisors before making any decision or taking any action.