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- Healthcare & Medical Equipment
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Explore Products
- Cash Management Services
- Trade & Supply Chain Finance
- Trade Service
Sector Expertise

About Us
- Kotak Private Banking
  - See All Kotak Private Banking
- Kotak Private
  - Learn more
- Awards & Accolades
  - See All Awards & Accolades
Our Offerings
- Investment Management
  - See All Investment Management
- Banking Solutions
  - See All Banking Solutions

Privy League
Overview
Privy League
Programmes
- Customized Programmes
Privy
Offerings

NRI Accounts & Deposits
- Savings Account
  - See All Savings Account
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  - See All Portfolio Investment Schemes
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NRI Privy League

Overview
Financials
Governance
Shareholding &
Investor Info
Sustainability
Investor updates
- Tech@Kotak
  - See All Tech@Kotak
- Kotak811 Events
  - See All Kotak811 Events
Disclosures
Regulation 46 and 62
IEPF

Products

Since this is an escalation to Commercial Bank Nodal Officer, be rest assured that your concerns will be thoroughly looked into and all the aspects will be examined carefully. For us to be able to provide a comprehensive and satisfactory resolution, we request you to share your Service Reference Number and provide details of the matter via email

If you have not received a satisfactory response at Level 2 within 10 working days, please send an email to escalate to our Principal Nodal Officer

Name: Mr. K. Vora
Email : Click here

Address: Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai - 400097

Telephone No: (022)-61660250*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays

Since this is an escalation to Principal Nodal Officer, giving a First Call Resolution on phone might not be possible and a complete Email with exact details where the frontend failure points happened is preferred for us to give you complete correct resolution.
In case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman

Level 2

4000 Characters

*Mandatory

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 5 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

It seems our systems have detected an issue in your attachment. Please submit the grievance details without the attachment. You would be able to send the attachment when our executive contacts you over email.

Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 3

4000 Characters

*Mandatory

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 10 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

It seems our systems have detected an issue in your attachment. Please submit the grievance details without the attachment. You would be able to send the attachment when our executive contacts you over email.

Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 4

4000 Characters

We would respond to you within 5 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

Ok

Level 1

4000 Characters

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 7 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

It seems our systems have detected an issue in your attachment. Please submit the grievance details without the attachment. You would be able to send the attachment when our executive contacts you over email.

Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 3

4000 Characters

We would respond to you within 7 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 4

4000 Characters

We would respond to you within 5 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

It seems our systems have detected an issue in your attachment. Please submit the grievance details without the attachment. You would be able to send the attachment when our executive contacts you over email.

Oops! Something went wrong and couldn’t process your request. Please try again later.

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