Level 2

Personal
Business
Corporate
Private Banking
Privy League
NRI Services
Investors

Accounts & Deposits
- Savings Account
- Current Accounts
- Privy League
- Salary Accounts
- Other Accounts
- Service Requests
- Deposits
Cards & Prepaid Services
- Credit Cards
- Debit Cards
- Prepaid Services/Spendz
- Credit Card Services
- Other Card Services
- Wearable Payment
  - See All Wearable Payment
Loans
- Personal Loan
- Home Loan
- Business Loan
- Other Loans
- Smart EMI
- Loan Account Services
Investment & Insurance
Payments & Taxes
- Money Transfer / Forex
- Bill Payments & Recharges
- Loan & Card Payment
- Tax Payment
- FAStag
Offers
- Popular Categories
- Offers by Payment Type
- Popular Offers
Service Request
- Update Profile
- Saving and Current Accounts
- Debit and Credit Cards
- Personal Loans
- Home Loans
- Business Loans / Loan Against Property / Payday Loans
  - See All Business Loans / Loan Against Property / Payday Loans
  - Raise a service request

Accounts
- Current Accounts
- Privy League
- Salary2Wealth - Corporate Benefit
  - See All Salary2Wealth - Corporate Benefit
  - Edge Salary Account
- Government Business
- Connected Banking
  - See All Connected Banking
Loans
- Business Loan
- Working Capital
- Other Loans
Payment & Tax Solutions
- Payment Solutions
- Money Transfer
- Bill payments/Recharges
- Loan/Card Payment
- Tax Payment
Trade Services
- Domestic
  - See All Domestic
- International - Exports
  - See All International - Exports
- International - Imports
  - See All International - Imports
- Bank Guarantee
  - See All Bank Guarantee
- Letter of Credit
  - See All Letter of Credit
- Export Credit
  - See All Export Credit
- Import credit
  - See All Import credit
Offers Beyond Banking
- Business Management and Marketing
  - See All Business Management and Marketing
- Enterprise Resource Planning
  - See All Enterprise Resource Planning
- Taxation and Legal
  - See All Taxation and Legal
- Human Resource
  - See All Human Resource
- Business Travel
  - See All Business Travel
- Supply Chain & Logistics
  - See All Supply Chain & Logistics
- Workspace Management
  - See All Workspace Management
- Healthcare & Medical Equipment
  - See All Healthcare & Medical Equipment
- Industry Insights
  - See All Industry Insights

Explore Products
- Cash Management Services
- Trade & Supply Chain Finance
- Trade Service
Sector Expertise

About Us
- Kotak Private Banking
  - See All Kotak Private Banking
- Kotak Private
  - Learn more
- Awards & Accolades
  - See All Awards & Accolades
Our Offerings
- Investment Management
  - See All Investment Management
- Banking Solutions
  - See All Banking Solutions

Privy League
Overview
Privy League
Programmes
- Customized Programmes
Privy
Offerings

NRI Accounts & Deposits
- Savings Account
  - See All Savings Account
- Current Account
  - See All Current Account
- Deposits
  - See All Deposits
- Structured Products
  - See All Structured Products
- Special Products
  - See All Special Products
NRI Money Transfer
- Wire Transfer
  - See All Wire Transfer
- Remittances from Exchange House
  - See All Remittances from Exchange House
- Foreign Currency Cheques
  - See All Foreign Currency Cheques
NRI Loans
- NRI Home Loan
  - See All NRI Home Loan
- NRI Home Improvement Loan
  - See All NRI Home Improvement Loan
NRI Cards
- Credit Cards
  - See All Credit Cards
- Debit Cards
  - See All Debit Cards
- Prepaid Cards
  - See All Prepaid Cards
- Debit Card Services
  - See All Debit Card Services
- Credit Card Services
  - See All Credit Card Services
NRI Investment & Insurance
- Life Insurance
  - See All Life Insurance
- Mutual Funds
  - See All Mutual Funds
- National Pension System (NPS)
  - See All National Pension System (NPS)
- Portfolio Investment Schemes
  - See All Portfolio Investment Schemes
- Demat Account
  - See All Demat Account
NRI Privy League

Overview
Financials
Governance
Shareholding &
Investor Info
Sustainability
Investor updates
- Tech@Kotak
  - See All Tech@Kotak
- Kotak811 Events
  - See All Kotak811 Events
Disclosures
Regulation 46 and 62
IEPF

Personal
Business
Corporate
Private Banking
Privy League
NRI Services
Investors

Login

Experience the all-new Kotak Netbanking

Simpler, smarter & more intuitive than ever before

Log in to Netbanking

Other logins

Kotak Fyn
Send Money Abroad
Kotak Securities

Accounts & Deposits
Cards & Prepaid Services
Loans
Investment & Insurance
Payments & Taxes
Offers
Service Request

Help Center

Locate us

Savings Account

Senior Citizen Savings Account
ActivMoney Savings Account
Everyday Savings Account
811 Zero Balance Account
Ace Savings Account
Silk Womens Savings Account

Current Accounts

ActivMoney Current Account
Startup Premium Current Account
Pro Current Account
Startup Regular Current Account
Astra 15 Current Account

Privy League Premium

Privy Black
Privy Platinum
Privy Neon

Salary Accounts

Everyday Account
Kotak Crème
Ace Salary Account
NationBuilders Salary Account
Edge Salary Account
Corporate Salary Privy League Programme

Other Accounts

TASC Account
Stocks

Service Requests

Check your last 5 transactions
Know your account balance
Activate / Deactivate Passbook
NACH Cancellation
Change of Home Branch
Report fraud / Raise Dispute

Deposits

Fixed Deposit
Recurring Deposit
Tax Saving Fixed Deposit
Senior Citizen Fixed Deposit
Fixed Deposit Calculator
Recurring Deposit Calculator

Credit Cards

811 Credit Card
Zen Signature Credit Card
Mojo Platinum Credit Card
Myntra Kotak Credit Card
League Platinum Credit Card
White Credit Card

Debit Cards

PayShopMore Debit Card
Kotak PVR Debit Card
Platinum Debit Card
811 Dream Different Debit Card
Privy League Signature Debit Card
Silk Platinum Debit Card
Business Class Gold Debit Card
Debit Card Services

Prepaid Services/Spendz

Forex Card
Recharge Forex Card
Gift Card
Spendz

Credit Card Services

View Credit Card Statement
Credit Card Bill Payment
Generate PIN
Check Application Status
Register for E-statement
Personal Loan on Credit Card
Apply for Add On Card

Other Card Services

Report lost or stolen card
Generate PIN for cards
Gift Card Dispute/Balance inquiry
Raise Dispute/Report Fraud

Wearable Payment

Personal Loan

Apply for a Personal Loan
Personal Loan Eligibility
Required Documents
Personal Loan Interest Rate
Personal Loan EMI Calculator
Top-up or Balance Transfer

Home Loan

Apply for a Home Loan
Home Loan Eligibility
Required Documents
Home Loan Interest Rate
Home Loan EMI Calculator
Home Improvement Loan
Home Loan Balance Transfer

Business Loan

Apply for a Business Loan
Business Loan EMI Calculator
Business Loan Eligibility
Business Loan Fees & Charges
Business Loan Required Documents

Other Loans

PayDay Loan
Gold Loan
Loan against Securities
Education Loan
Car Loan
Loan against properties
Healthcare Finance Solutions

Smart EMI

Application Process
Smart EMI Eligibility
Kotak Smart EMI Card
Smart EMI Offers
Locate nearest Partner Store

Loan Account Services

Account Information /Statement
View Loan Details
Personal information update
View repayment schedule
Retail Asset Reconstruction
Locate Loan Servicing Branch

Investments

Investments Ki Baatein with Nilesh Shah
Mutual Funds
Kotak Cherry
Sip Calculator
Mutual Fund Calculator
Lump Sum Calculator
DEMAT account
Kotak ASBA Facility
Stocks
Portfolio Management Service
Tax saving investments
National Pension System
Sovereign Gold Bonds

Insurance

Life Insurance
Term Insurance
Health Insurance
Group Accident Protect
Car Insurance
Two Wheeler Insurance

Deposits

Fixed Deposit
Recurring Deposit
Tax Saving Fixed Deposit
Senior Citizen Fixed Deposit
Fixed Deposit Calculator
Recurring Deposit Calculator

Government Schemes

National Pension Scheme (NPS)
NPS Calculator
Pradhan Mantri Jeevan Jyoti Bima Yojana
Pradhan Mantri Suraksha Bima Yojana
Atal Pension Yojana
RBI - Floating Rate Savings Bond, 2020 (T)
Sovereign Gold Bond Scheme

Money Transfer / Forex

Money Transfer (NEFT/RTGS/IMPS)
UPI
Scan Any QR
Pay your contact
Send money abroad
Foreign Currency Cash Services
Buy Forex Card

Bill Payments & Recharges

Utility payments
Mobile / Landline postpaid bill payment
Credit Card bill payment
Recharge FASTag
Mobile prepaid recharge
View all payments / recharges

Loan & Card Payment

Credit Card bill payment
Loan EMI payment
Retail Asset Reconstruction

Tax Payment

Income Tax Payment
Goods & Services Tax (GST)
Customs Duty Payment
Bulk Tax Payment Solutions

FAStag

Apply for FASTag
Recharge FASTag
FASTag Toll Plazas

Popular Categories

Everyday Specials
Shopping
Electronics
Dining
Travel & Holidays
Health & Wellness
Entertainment
View all offers

Offers by Payment Type

Credit Card
Debit Card
Netbanking
Credit Card EMI
Smart EMI
View all offers

Popular Offers New

Apple
Blinkit
Swiggy Instamart
Zepto
MakeMyTrip

Update Profile

Update your PAN
Update Aadhaar Number
FATCA Declaration

Saving and Current Accounts

Check your last 5 transactions
Know your account balance
Activate / Deactivate your Passbook
NACH Cancellation
Change of Home Branch
Co-operative Bank Declaration
Report Fraud / Raise Dispute
Track your application status
Activation of Dormant Account

Debit and Credit Cards

Card Token Management
Generate PIN for all your Kotak cards
Activate or deactivate your card
Report a lost or stolen card
Set your card for international usage
Apply for New Debit Card
Personalize your Debit Card from over 70+ images
Raise Dispute / Report Fraud

Personal Loans

Track Personal Loan Application Status
View Existing Loan Details
Download Statement of Account
Kotak Life Insurance Certificate
View Repayment Schedule
Raise a Service Request

Home Loans

View Loan Details
Download Statement of Account
View Repayment Schedule
Download Tax Certificate
Raise a Service Request

Business Loans / Loan Against Property / Payday Loans

Raise a service request

Personal
Business
Corporate
Private Banking
Privy League
NRI Services
Investors

Accounts & Deposits
- Savings Account
- Current Accounts
- Privy League
- Salary Accounts
- Other Accounts
- Service Requests
- Deposits
Cards & Prepaid Services
- Credit Cards
- Debit Cards
- Prepaid Services/Spendz
- Credit Card Services
- Other Card Services
- Wearable Payment
  - See All Wearable Payment
Loans
- Personal Loan
- Home Loan
- Business Loan
- Other Loans
- Smart EMI
- Loan Account Services
Investment & Insurance
Payments & Taxes
- Money Transfer / Forex
- Bill Payments & Recharges
- Loan & Card Payment
- Tax Payment
- FAStag
Offers
- Popular Categories
- Offers by Payment Type
- Popular Offers
Service Request
- Update Profile
- Saving and Current Accounts
- Debit and Credit Cards
- Personal Loans
- Home Loans
- Business Loans / Loan Against Property / Payday Loans
  - See All Business Loans / Loan Against Property / Payday Loans
  - Raise a service request

Accounts
- Current Accounts
- Privy League
- Salary2Wealth - Corporate Benefit
  - See All Salary2Wealth - Corporate Benefit
  - Edge Salary Account
- Government Business
- Connected Banking
  - See All Connected Banking
Loans
- Business Loan
- Working Capital
- Other Loans
Payment & Tax Solutions
- Payment Solutions
- Money Transfer
- Bill payments/Recharges
- Loan/Card Payment
- Tax Payment
Trade Services
- Domestic
  - See All Domestic
- International - Exports
  - See All International - Exports
- International - Imports
  - See All International - Imports
- Bank Guarantee
  - See All Bank Guarantee
- Letter of Credit
  - See All Letter of Credit
- Export Credit
  - See All Export Credit
- Import credit
  - See All Import credit
Offers Beyond Banking
- Business Management and Marketing
  - See All Business Management and Marketing
- Enterprise Resource Planning
  - See All Enterprise Resource Planning
- Taxation and Legal
  - See All Taxation and Legal
- Human Resource
  - See All Human Resource
- Business Travel
  - See All Business Travel
- Supply Chain & Logistics
  - See All Supply Chain & Logistics
- Workspace Management
  - See All Workspace Management
- Healthcare & Medical Equipment
  - See All Healthcare & Medical Equipment
- Industry Insights
  - See All Industry Insights

Explore Products
- Cash Management Services
- Trade & Supply Chain Finance
- Trade Service
Sector Expertise

About Us
- Kotak Private Banking
  - See All Kotak Private Banking
- Kotak Private
  - Learn more
- Awards & Accolades
  - See All Awards & Accolades
Our Offerings
- Investment Management
  - See All Investment Management
- Banking Solutions
  - See All Banking Solutions

Privy League
Overview
Privy League
Programmes
- Customized Programmes
Privy
Offerings

NRI Accounts & Deposits
- Savings Account
  - See All Savings Account
- Current Account
  - See All Current Account
- Deposits
  - See All Deposits
- Structured Products
  - See All Structured Products
- Special Products
  - See All Special Products
NRI Money Transfer
- Wire Transfer
  - See All Wire Transfer
- Remittances from Exchange House
  - See All Remittances from Exchange House
- Foreign Currency Cheques
  - See All Foreign Currency Cheques
NRI Loans
- NRI Home Loan
  - See All NRI Home Loan
- NRI Home Improvement Loan
  - See All NRI Home Improvement Loan
NRI Cards
- Credit Cards
  - See All Credit Cards
- Debit Cards
  - See All Debit Cards
- Prepaid Cards
  - See All Prepaid Cards
- Debit Card Services
  - See All Debit Card Services
- Credit Card Services
  - See All Credit Card Services
NRI Investment & Insurance
- Life Insurance
  - See All Life Insurance
- Mutual Funds
  - See All Mutual Funds
- National Pension System (NPS)
  - See All National Pension System (NPS)
- Portfolio Investment Schemes
  - See All Portfolio Investment Schemes
- Demat Account
  - See All Demat Account
NRI Privy League

Overview
Financials
Governance
Shareholding &
Investor Info
Sustainability
Investor updates
- Tech@Kotak
  - See All Tech@Kotak
- Kotak811 Events
  - See All Kotak811 Events
Disclosures
Regulation 46 and 62
IEPF

Products

Since this is an escalation to Level 2, be rest assured that your concerns will be thoroughly looked into and all the aspects will be examined carefully. For us to be able to provide a comprehensive and satisfactory resolution, we request you to share your Service Reference Number and provide details of the matter via email.

If you have not received a satisfactory response at Level 2 within 10 working days, please send an email to escalate to our Principal Nodal Officer

Name: Mr. K. Vora
Email: Click here

Address: Kotak Infiniti, 4th floor, Zone 1,
Bldg No. 21, Infinity Park,
General AK Vaidya Marg, Malad (E),
Mumbai - 400097

Telephone No: (022)-61660250*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays

Since this is an escalation to Principal Nodal Officer, be rest assured that your concerns will be thoroughly looked into and all the aspects will be examined carefully. For us to be able to provide a comprehensive and satisfactory resolution, we request you to share your Service Reference Number and provide details of the matter via email.

n case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman

Level 1

10000 Characters

*Mandatory

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 5 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 2

10000 Characters

*Mandatory

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 10 working days.
Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 4

10000 Characters

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 7 working days. Oops! Something went wrong and couldn’t process your request. Please try again later.

Level 3

10000 Characters

*Mandatory

I agree to the Terms and Conditions and authorize Kotak bank to contact me. This will override the registry with DNC / NDNC

We would respond to you within 5 working days. Oops! Something went wrong and couldn’t process your request. Please try again later.

Ok

Back to Top

Channel Red *New*
Mobile Banking Net Banking Manage your account Transfer money Recharge / Make payments Credit Cards Debit Cards Loans National Pension Scheme Deposits
Popular Products
Home Loan Personal Loan Savings Account Current Account Credit Cards Mutual Funds National Pension Scheme (NPS) Business Loan Zero Balance Savings Account Life Insurance Fixed Deposit Recurring Deposit Loan against property Get Kotak811 Savings A/c Apply for Kotak811 Current A/c
Help Center
Account Issue with Transactions Credit Card 811 Account Fund Transfer, Bill Payment & Recharge Loans FASTag Fixed Deposit (FD) and Recurring Deposit (RD) NRI Services My Profile - Mobile Number, Aadhaar, Email ID & Address Forex Insurance (Premium payments, Tax benefit etc ) Investments (Scheme Issues, Dividend related) Working Capital KayMall - Flights, Hotels, Bus, Trains, Shopping

Channel Red *New*

Mobile Banking
Net Banking
Manage your account
Transfer money
Recharge / Make payments
Credit Cards
Debit Cards
Loans
National Pension Scheme
Deposits