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This is a voluntary Code, which sets minimum standards of banking practices for the bank to follow when we are dealing with individual customers and Micro and Small Enterprises. We are a member of the Banking Codes and Standards Board of India (BCSBI). As a member, we are committed to follow the prescribed standards of banking practices as detailed in the 'Code of Bank's Commitment to Customers'.
Individuals customers: To refer to the Code of Bank's Commitment to Individuals customers.
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