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Frequently Asked Questions

What is FASTag?

FASTag is a device that uses Radio Frequency Identification (RFID) technology for making toll payments directly from a prepaid account linked to it. It is affixed on the windscreen of a vehicle. It enables user to drive through toll plazas without stopping for cash transactions. FASTag has a validity of 5 years and needs to be Recharged / Top-up as per transaction requirement.

Once, the tag is scanned, a prepaid account linked to the tag is automatically debited for the corresponding amount. The linked account can be topped up/recharged as required.
 

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What are the benefits of using FASTag?

The following are the benefits of using a FASTag:

  1. FASTag is an electronic toll collection system, operated by the NHAI. It consists of a sticker with RFID that gets read by the tag reader at the plaza and the toll amount gets deducted automatically for the linked wallet. This replaces cash transactions thus saving on time taken to exchange cash. 
  2. FASTag is now a mode of payment at select parking lots across the country.  This results in quicker payments at parking lots.

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Which all Toll Plazas accept FASTag?

FASTag is presently operational at 773+ toll plazas across national highways, select state highways and parking plazas. More toll plazas will be brought under the FASTag program in the future.          

You can see the list of plazas by clicking                                                                                          

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Can Kotak FASTag be used for making parking payments also?

Presently, Kotak FASTag can be used for making parking payments at select locations. To know the parking location accepting FASTag for parking payments, click here

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I am interested for availing FASTag. How do I get the FASTag for my vehicle?

You can apply for a FASTag through below channels:

  • Login to Mobile/Net Banking >> Apply Now >> Apply for FASTag

  • Go to Kotak Fastag website >> Click on Apply now >> Proceed to enter details
  • Kotak Bank Branches
  • Reach out to our support team 1800 3006 9090 / 1860 266 6888 (Local call charges applicable)/ [email protected]

For more details please click here

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