Do's
- Always visit the official website for the Bank’s contact details
- Always keep your contact details updated with the bank and subscribe to get transaction alerts
- Install genuine anti-virus and anti-malware software on your computer/mobile and keep it up-to-date
- Keep your password strong and unique
- Turn off your browser's autocomplete settings to avoid storing your card number, passwords or any other personal/sensitive information
- Be careful before downloading any apps from Play Store or App Store
- Look for the padlock sign or https in the status bar of your web browser while transacting
- Always look out for spelling errors in messages that ask to share sensitive details, as they will help you identify the fakes.
Don'ts
- Never share sensitive details like PIN, passwords, OTP or card details with anyone
- Avoid using public Wi-Fi or free VPN/public computers while accessing your Bank account
- Do not click on links received from unknown sources/sender IDs
- Stay away from commonly used passwords like 123456, Names, Birthday etc.
- Avoid writing your Banking password anywhere and saving it on browsers
- Do not download remote sharing apps e.g. Anydesk
- Do not scan a QR code or enter a PIN or OTP to receive money through UPI
- Do not take help from strangers at the ATM
Remember:
Kotak Mahindra Bank or its employees/representatives will never ask for your personal account information.
Stay safe, stay alert!